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Retail Sales Associate

Company: Christus Health
Location: Lake Charles
Posted on: November 4, 2018

Job Description:

Description
POSITION SUMMARY
The Retail Sales Associate primary responsibility is to be a sales leader with a focus on customer service and building relationships utilizing the tools provided and having the ability to multi-task with an understanding of customer/business needs with a sense of urgency.
Additional responsibility includes daily merchandising, inventory control, store maintenance and clientele development.

MAJOR RESPONSIBILITIES
* Provide friendly, efficient service to all customers.
* Assist customer by suggesting additional merchandise that compliments their selections.
* Offer information about merchandise selection to minimize returns.
* Thank customer utilizing last name.
* Reinforce customer's selection and package with care.
* Deliver purchases to patient's rooms as needed.
* Assist in pricing merchandise, markdowns, restocking and other retail related duties.
* Utilize proper telephone etiquette at all times.
* Maintain a professional attitude with sincerity and enthusiasm at all times.
* Ability to effectively handle customer service issues.
* Be familiar with all product information.
* Have a knowledge of back stock merchandise
* Provide feedback on merchandise request
* Know productivity and job performance standards.
* Assist and maintain visual merchandising and selling floor standards.
* Know and use promotional event information to maximize sales.
* Assist in preparation of annual physical inventory.




Requirements
A. Education/Skills

High School diploma/GED
Excellent interpersonal skills
Ability to muli-task
Computer skills including Word and POS systems

B. Experience

Minimum 1 year's retail experience in a department store or specialty store.
Experience in visual merchandising and POS applications
Experience in cross-selling merchandise.
Ability to work a flexible retail work schedule.

Keywords: Christus Health, Lake Charles , Retail Sales Associate, Sales , Lake Charles, Louisiana

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