CUSTOMER SERVICE REPRESENTATIVE
Company: Family Dollar
Location: Lake Charles
Posted on: November 22, 2021
Family Dollar is seeking motivated individuals to support our
Stores as we provide essential products at great values to the
communities we serve.
As a Family Dollar Customer Service Representative you will be
responsible for providing exceptional service to our customers. Key
priorities include greeting customers, assisting them with
selection of merchandise, completing transactions, and answering
questions regarding the store and merchandise.
Principle Duties and Responsibilities:
--- Provides customer engagement in positive and approachable
--- Assists in maintaining a clean, well-stocked store for
customers during their shopping experience.
--- Helps in the unloading of merchandise from delivery trucks,
organizes merchandise, and transports merchandise from stockroom to
--- Independently stocks shelves and recovers merchandise in the
--- Accurately handles customer funds and processes transactions
using the POS system.
--- Remains constantly aware of customer activity to ensure a safe
and secure shopping environment.
--- Performs all other duties as assigned in order to maintain an
effective and profitable store operation.
Education: Prefer completion of high school or equivalent. Ability
to follow directives and interpret retail operational documents as
Experience: Prefer experience working in retail, hotel, restaurant,
grocery or drug store environments.
Physical Requirements: Ability to regularly lift up to 40lbs. (and
occasionally, up to 55 lbs.) from floor level to above shoulder
height; must be able to meet demands of frequent walking, standing,
stooping, kneeling, climbing, pushing, pulling and repetitive
lifting, with or without reasonable accomodation.
Availability: Ability to work flexible, full-time schedule to
include days, evenings, weekends and holidays.
Skills and Competencies: Customer Focus, Developing Potential,
Results Driven, Strong Organizational Skills, Communication Skills,
Problem Solving/Decision Making, Job Knowledge and Relationship
Our teams are working tirelessly to provide a clean and safe
environment for our Associates and customers. We continue to
enhance and modify our protocols, as appropriate. This
--- Plexiglass guards at cash registers.
--- Associates conduct home health screenings two hours prior to
--- Managers conduct in-store health screenings of each associate
prior to shift.
--- Cleaning protocols that include hand sanitizer and supplies to
clean throughout the day.
--- Social Distancing by maintaining at least six feet between
yourself and shoppers.
--- Face masks and gloves for Associates to wear during their
Keywords: Family Dollar, Lake Charles , CUSTOMER SERVICE REPRESENTATIVE, Sales , Lake Charles, Louisiana
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