Production Support Lead
Company: VirtualVocations
Location: Lake Charles
Posted on: March 7, 2025
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Job Description:
A company is looking for a Production Support Lead to manage
technical solutions for customer-facing technology delivery
operations.
Key Responsibilities
Manage ticket dependencies and update JIRA tickets, ensuring status
and tasks are current
Drive day-to-day production support for a mid-size HealthPlan,
including core administrative systems and vendor communication
Troubleshoot data issues, monitor integration platforms, and
coordinate system maintenance and upgrades
Required Qualifications
6+ years of experience in a mid to large size production support
environment
3+ years in a production support role with troubleshooting
experience in JAVA/Spring Boot/Maven
Experience writing complex SQL queries and working with data
integration platforms
Bachelor's degree or higher in a business or technical field, or
equivalent experience
Experience working in an onshore/offshore model and with healthcare
health plan operations is preferred
Keywords: VirtualVocations, Lake Charles , Production Support Lead, Professions , Lake Charles, Louisiana
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