LakeCharlesRecruiter Since 2001
the smart solution for Lake Charles jobs

Patient Access Representative - ENT

Company: IMPERIAL HEALTH
Location: Lake Charles
Posted on: August 14, 2019

Job Description:


Employment


Patient Access Representative - ENT This position is: Full Time Position Location: Lake Charles, LA GENERAL SUMMARY OF DUTIES: To represent Imperial Health in a courteous and efficient manner. Handling all applicable phone calls, schedule appointments, prepare for and greet patients. Process all payments made through the clinic. Respect and maintain the privacy and dignity of patients and family members. Be responsible for the readiness of the reception area for each working day. Have all front desk activities fully operational at the start of business.

SUPERVISION REQUIRED: Reports to assigned team leader, department/practice manager and/or physician

SUPERVISON FUNCTIONS: This position does not supervise any employees.

ESSENTIAL FUNCTIONS:

Check-In Process:

1. Greet patients in a courteous and friendly manner.

2. Advise and direct patients, including walk-ins, appearing at the front desk about registration procedures.

3. Notify clinical staff of patients' arrival.

4. At time of appointment, verify and/or update demographic and insurance information.

5. Have patient complete all other intake forms as required by clinic policy.

6. Determine the patient's eligibility for services by utilizing the current software program.

7. Assist patients in accurately completing appropriate forms and documents for the required information.

8. Review and process House Call Log.

Scheduling Process:

1. Answer and process incoming calls from patients.

2. Schedule (cancel when necessary and reschedule) appointments in accordance with clinic policy.

3. Receive consultation requests and referrals from other physicians/providers. Make appointments according to clinic policy.

4. Document and route messages to clinical personnel as needed.

5. Confirm patient appointments.

6. Advise patients of delinquent or outstanding balances prior to the appointment.

7. Create accounts for new patients after eliminating existence of possible previous account.

8. Call all no-show appointments and reschedule if necessary. Document and input 'no-show' charge as per clinic policy.Check-Out Process:1. Confirm all Advanced Beneficiary Notices are signed for lab, injection, and any procedure when applicable.

2. Receive payments and record in patient's account.

3. Balance daily batch.

4. Prepare deposit according to protocol.

5. Make return appointments if applicable.

6. Perform all other tasks as assigned by manager.SKILLS REQUIRED:1. Communication Skills - Strong communication skills and have personal professional appearance

2. Computer Skills - To perform this job successfully, an individual should be able to learn and use multiple computer software programs.

3. Mathematical Skills - Ability to add, subtract, and multiply; count currency

ABILITIES:

1. Must be able to communicate effectively in written and verbal form, answer frequent telephone calls

2. Must be able to work as a team player

3. Must be able to work flexible hours

4. Must be able to multi-task. Frequent interruptions require being able to handle a fast-paced work environment.

5. Must be service oriented

6. Ability to exercise initiative

7. Deals effectively with all races, nationalities, cultures, disabilities, ages and genders.

8. Must comply with HIPAA confidentiality standards when accessing or communicating patient information. Requirements: Certified Medical Office Assistant (MOA) credential and/or front office experience in a medical setting is preferred. Familiarity with electronic medical records (EMR) is preferred.

Keywords: IMPERIAL HEALTH, Lake Charles , Patient Access Representative - ENT, Other , Lake Charles, Louisiana

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Now Hiring Benefit Consultants - Work From Home
Description: We are looking for full-time applicants, as well as part-time applicants, who love helping people. Our Company has been serving over 100,000 customers nationwide since 1992. 1st Position: Training Specialist (more...)
Company: Career At Home
Location: Lafayette
Posted on: 08/23/2019

We need Home Workers
Description: The Largest Healthcare Benefits Discount Company is seeking Representatives that want to work from
Company: Living Healthy
Location: Lafayette
Posted on: 08/23/2019

Start working from home TODAY !
Description: Are You Self Motivated Are you tired of a dead end job Would you like a career instead Our 26 yearold discount
Company: MAH Benefits
Location: Lafayette
Posted on: 08/23/2019


Department Support Assistant II - Emergency Room
Description: Description br Join the team at the hospital that was voted Best Hospital and Best Workplace by the readers of the Beaumont Enterprise. br br Responsible
Company: Christus Health
Location: Beaumont
Posted on: 08/23/2019

Child Life Specialist I
Description: Description br Under the general supervision of the manager of Child Life/Child Development, interacts with patients and families, evaluates their development skills and psychosocial needs and
Company: Christus Health
Location: Beaumont
Posted on: 08/23/2019

Virtual Workers Needed For Texas Call Center
Description: TeleReach Corporate is a national telephone-marketing firm engaged exclusively in outbound business to business calls. We offer a unique opportunity with an excellent earning
Company: TeleReach Corporate
Location: Lake Charles
Posted on: 08/23/2019

Want to Supplement Your Income? (Telecommute)
Description: We are currently interviewing for Benefit Consultants for the nation's largest provider
Company: JMS Benefits
Location: Beaumont
Posted on: 08/23/2019

HOUSING SPECIALIST
Description: Westaff is HIRING a Housing Specialist in Lafayette, La.Candidate will interact with applicants and tenants/clients daily in person and/or on the phone for the purposes of receiving/providing relevant (more...)
Company: Westaff
Location: Lafayette
Posted on: 08/23/2019

**TEST**
Description: Description br REQUISITION FOR TESTING
Company: Christus Health
Location: Lake Charles
Posted on: 08/23/2019

25U Signal Support Systems Specialist
Description: 25U Signal Support Systems SpecialistJob ID: Job Views: 13Location: LAKE CHARLES, Louisiana, United StatesZIP Code: 70601Job Category: Technology and NetworkingPosted: 08.16.2019Age Requirements: Must (more...)
Company: Army National Guard
Location: Lake Charles
Posted on: 08/23/2019

Log In or Create An Account

Get the latest Louisiana jobs by following @recnetLA on Twitter!

Lake Charles RSS job feeds