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Claims Adjuster - Lake Charles

Company: Progressive
Location: Lake Charles
Posted on: June 14, 2019

Job Description:

Claims Adjuster - Auto Damage - Lake Charles, LAAs an auto damage claims adjuster, you'll have a key role on our claims team. You will be responsible for managing, coordinating, and making critical decisions regarding the repair process for our customers. Serving as the Company's representative with our customers, you'll also work closely with body shops and others to negotiate repair pricing and assess liability. This role will also provide the opportunity to rely on your leadership and conflict management skills as you direct the repair process from beginning to end.If you're a critical thinker with strong attention to detail and a passion for customer service, you'll feel right at home at Progressive. Bring your expertise in decision making, managing and negotiation to Progressive, and you'll benefit from a collaborative, supportive team. Salary: Schedule: 8:00am-5:00pm Duties and Responsibilities: expectations on timeline for repairs and outcome *Inspect vehicles and write estimates, documenting claim related information and making decisions consistent with claims standards and local laws*Complete timely estimates, documenting updates*Make total loss determinations and establishes total loss evaluations* Develop strong relationships with body shop owners, managers and technicians*Stay connected with customers, providing timely updates on repair process*Evaluate and handle payments of claims and resolution of claims without payments*Review and determine validity of any supplement requestsQualifications: *Bachelor's degree or a combined total of five years of work experience and/or Qualifications: college education*One year in the automotive repair/appraisal or insurance industry*Work or educational experience must include:oMaking decisionsoSolving problemsoPlanning, prioritizing and organizingoEffectively communicating verbally and in writingoCustomer service*Valid driver's license and auto insurance*Previous experience in the following is strongly preferred, but not required:oExperience in the auto insurance industry oUnderstanding coverage and liabilityBenefits and Perks:As one of the largest insurance companies in the country, Progressive offers the confidence and stability that comes with working for a growing, always evolving organization. Progressive employees also benefit from: *Annual gainshare bonus of up to 16% of your salary; Progressive rewards Benefits and Perks: each of us with an annual bonus based on company performance*Ability to work independently and manage inventory while adjusting claims*Structured support system that encourages continued career development*Paid training and tuition assistance*Inclusive, friendly culture with Employee Resource Groups*Dedication to work/life balance including beginning to earn paid time off after your first two weeks*Wellness program with discounts & rewards and the standard benefits (medical, dental, vision, 401k)Apply today!Equal Opportunity Employer Apply today!Equal Opportunity Employer

Keywords: Progressive, Lake Charles , Claims Adjuster - Lake Charles, Other , Lake Charles, Louisiana

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