Security Officer
Company: L'auberge Casino Resort Lake Charles
Location: Lake Charles
Posted on: January 19, 2023
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Job Description:
Overview -Were always looking for talent that believes in having
fun. At PENN Entertainment, youll get to be a part of an exciting
industry, where the days and nights are fast paced. Youll work with
an incredibly diverse set of co-workers driven by their enthusiasm
for helping people find and have more fun. Youll also get to work
at a company that cares about your career growth and will help you
get the support you need to expand your possibilities. - -Come,
join us. Itll be fun. -Your daily responsibilities include- Adheres
to all departmental and company policies and procedures regarding
guest service standards. - Provides continuous patrol by foot and
vehicle of the casino, hotel, and surrounding areas owned by the
company as needed to address any suspicious activity or other
concerns. - Escorts and transports funds for table fills, slots,
and/or banks; provides security for kiosk add fills and money drops
to include tables and slots; provides escorts in sensitive areas
for all non-gaming team members (e.g., maintenance, repair
companies, and/or cleaning personnel). - Responds to all
disturbances and alarms to ensure a safe, secure, and comfortable
environment for guests and team members. - Addresses any type of
medical situations on property and ensures proper emergency
contacts are notified if necessary. - Operates Security Dispatch as
needed, including but not limited to dispatching officers,
maintaining key control, and maintaining all logs required in the
Dispatch Center. - Provides a superior guest experience through
consistent, positive interactions; has the resiliency to deal with
the difficult customer. - Assists leadership and prepares detailed
reports on Security-related incidents that occur on company
property. - Attends all departmental, company, and safety/first aid
training programs as scheduled. - Performs all functions of Fire
Safety Office, including monitoring of surveillance equipment,
alarms, video multiplexers, and intercom system according to
established procedures. - Checks identification of all persons that
appear to be under 21 years of age. - Performs all other related
and compatible duties as assigned. - Maintains strict
confidentiality in all company matters.To be successful in this
position it will require the following skill set- High School
Diploma or equivalent required. - Previous experience in a guest
service-related field required. - Ability to obtain and maintain a
valid Drivers License and operate company vehicles as needed. -
Will be required to obtain CPR Certificate and Bloodborne Pathogen
training. - Must have excellent customer service and interpersonal
skills. - Strong problem-solving, mediation, and organizational
skills required. - Must have excellent written and verbal
communication skills; must be fluent and literate in English. -
Ability to identify and quickly respond to potential problems and
conflicts and defend self and others in combative situations. -
Must have the ability to run on level surfaces as well as up and
down stairs. - Ability to maintain a high level of confidentiality
and professionalism. - Must have strong computer skills and be
fully competent in Microsoft Office applications. - Ability to
write clear, accurate, and concise reports. - Must have the ability
to interact with guests, staff, and colleagues and resolve problems
and conflicts in a diplomatic and tactful manner. - Ability to
maintain a high level of energy and take a proactive and strategic
approach to dealing with issues. - Ability to work collaboratively
and communicate effectively with guests and team members at all
levels of the organization. - Must have the ability to remain calm
in emergency or stressful situations.Something to leave you
withWeve grown to become the most innovative omnichannel provider
of entertainment experiences, thanks to our 12 retail brands
representing 43 destinations across North America, online gaming
via Barstool Sportsbook and theScore -BET. -Being an industry
leader means more than being a purveyor of fun. We are also
committed to values like diversity and sustainability for our
community, our team members, our vendors, and our planet. - -Click
-HERE -to learn more about our career opportunities, programs,
benefits, etc. -Equal Opportunity Employer
Keywords: L'auberge Casino Resort Lake Charles, Lake Charles , Security Officer, Other , Lake Charles, Louisiana
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