Theatre Team Member
Company: Cinemark
Location: Lake Charles
Posted on: May 11, 2022
Job Description:
Now Hiring Immediately!What We Can Offer You:Every team member
deserves the star treatment! Each career comes with a variety of
benefits for both hourly and salaried team members. *Benefits may
vary by career category, see career listing for exact details*
- Employee Discount
- 401k
- Growth Opportunities
- Education Assistance
- Health Benefits
- Parental Leave
- Paid Time OffCinemark Team Members create a welcoming
environment for our Guests. A Team Member is quick, accurate, and
knowledgeable about movies, special events, upcoming attractions,
pricing, promotions, etc. This individual enforces movie studio and
theatre admission policies. Knowing that great tasting snacks
complements the moviegoing experience, a Team Member strives to
ensure the highest quality in everything served. Being familiar
with the operation, this individual will answer guest questions and
makes them feel comfortable, while ensuring a quality listening and
viewing experience. Team Members may be asked to work cross
functionally as an Usher, Box Office Cashier or Concessionist as
staffing needs require. Team Members must be able to perform the
essential job functions of these positions.A Day in the Life of a
Theatre Team Member:The essential duties and responsibility of a
Theatre Team Member include, but are not limited to, the following:
- Greets Guests with a smile in a timely and professional
manner
- Operates Cinemarks POS system for all transactions completed on
assigned register, including proper cash balancing, distributing
correct inventory and tickets associated with each sale, properly
logging off when away from register, reporting any concerns to
management (including unauthorized use of assigned register),
etc.
- Properly utilizesPersonalProtectiveEquipment while completing
position-specific tasks
- Voids passes, coupons, and discount tickets after the
transaction has finished and processes any refunds when necessary
with the required forms
- Verifies tickets at podium and directs Guests to an
auditorium
- Ensures tickets are sold in accordance with the MPAA rating
system, studio admittance policy, and company policy
- Provides pricing, movie, specialist event, alternative movie
selections, and general theatre information
- Responds to phone calls and questions from Guests in a
professional and quality customer service manner
- Conducts theatre inspections to monitor movie presentation and
sound quality, watch for film and content theft, and help maintain
a safe quality environment within the auditoriums
- Keeps theatre property clean and free from debris (lobby,
aisles, restrooms, auditoriums, exits, parking lot, etc.)
- Prepares food and properly operates cooking, warming, and
popping equipment
- Consistentlywipe downandsanitize Employeehigh-contactareas
within our auditoriumsand restrooms such asnon-food surface areas,
entry door handles,handrails, armrests, cupholders, seating,
recliner trays, andreclineroperation buttons, sink faucets, fixture
flush handles, soap dispensing unit buttons, partition handles and
locking mechanisms, baby changing stations,etc
- Consistentlywipe downandsanitizeGuest services areas,
countertops, point of sale equipment, PCI equipment, microphones,
windows, ticket printers, kiosks, counters, card readers,
terminals, counterfeit detectors, door handles, faucets, and any
other areas that are highly touched by a Guest or Team Member
- Complies with all local, state, and federal food safety
laws
- Attends a mandatory Shift Huddle (team discussion) at the start
of or during the shift
- Consistently ensures and promotes adherence to proper social
distancing guidelines
- Adapts to the frequency and scope of required cleaning
tasks
- Monitors safety and security issues (trip hazards, lighting,
suspicious persons, etc.) and reports to management
- Instructs and calms Guests in the event of an emergency
- Assists with all opening and closing duties as assigned by
management
- Performs other work-related duties as assignedWhat You Will
Need to Have:
- Must be at least 16 years of age
- Completes basic food handling training and obtains any local or
state mandated certification, health card, or food handlers permit
where required
- Availability to work flexible hours which include evenings,
weekends, and holidays
- Requires regular and consistent attendance
- Has an energetic and friendly attitude during each shift
- Provides excellent Guest service
- Interpersonal skills include the ability to communicate (verbal
and written) with all ages, genders, and personalities. Must be
able to effectively and regularly converse in and comprehend
English
- Ability to work in a team environment and independently
- Ability to take and follow direction
- Responds with a sense of urgency
- Accurate cash handling and basic math skillsWhat You Physical
and Environmental Requirement You Will Need to Have:
- Frequent bending, kneeling, and lifting up to 50 lbs.
- Frequent standing, walking and reaching
- Ability to carry, push, and pull objects
- Noise level may be moderate to high at times
- Be able to work in a standing position for extended periods of
time*Reasonable accommodations may be made to enable qualified
individuals with disabilities to perform the essential
functions.DISCLAIMER: This job description is intended only as a
general guideline of your duties and responsibilities at Cinemark
and is not a legally binding contract. Cinemark reserves the right
to amend, change or terminate the job description, as it deems
appropriate. Any change amendments, or modifications may be
implemented even though they have not been communicated, reprinted
or substituted in this job description.All Cinemark theatres are
designated smoke-free workplaces. This includes vapor, electronic,
conventional, cigars, etc.Cinemark USA, Inc. is an Equal
Opportunity Employer
Keywords: Cinemark, Lake Charles , Theatre Team Member, Other , Lake Charles, Louisiana
Didn't find what you're looking for? Search again!
Loading more jobs...