Front Desk Agent - Pays up to $15 per hour
Location: Lake Charles
Posted on: June 10, 2021
Golden Nugget Lake Charles is a luxury casino-resort that opened
in December 2014. The property contains nearly 1,100 well-appointed
hotel rooms and suites with private balconies available. It sports
an eighteen-hole championship golf course, a private beach and
marina, and a luxurious pool complex with private cabanas, a
waterslide and lazy river. Patrons enjoy a 2000-seat entertainment
showroom, variety of meeting spaces, retail shopping from fine
jewelry to resort wear, and a number of Landry's signature
restaurants. The Golden Nugget also includes a world-class casino
with more than 70 table games, a poker room, and 1600 of the newest
slot machines. We offer an abundance of premier employment
opportunities in hotel, restaurant, finance, marketing,
entertainment, casino management and much more. If your skills and
talents are a match for our needs, we can open the door to your
next career opportunity!
Fertitta Entertainment through its various subsidiaries and
affiliate companies is a national, diversified gaming, restaurant,
hospitality, entertainment and retail organization. We own and
operate the Golden Nugget Hotels and Casinos located in Las Vegas
and Laughlin, Nevada, Atlantic City, New Jersey and Biloxi,
Mississippi. We are also one of the largest full-service restaurant
operators in the United States with over 420 locations in over 35
states and 15 countries. We operate restaurants primarily under the
names of Rainforest Cafe, Saltgrass Steakhouse, Landry's Seafood
House, Chart House, The Oceanaire Seafood Room, Bubba Gump,
Morton's - The Steakhouse, McCormick's & Schmick's and Claim Jumper
and Mastros, plus our upscale signature group of restaurants which
include Vic & Anthony's, Grotto and more. We are also engaged in
the ownership and operation of select hospitality/entertainment
businesses, which include hotels, such as the San Luis Resort, Spa
and Convention Center in Galveston, Texas, aquarium complexes, the
Kemah Boardwalk, a 40-acre amusement, entertainment and retail
complex in Kemah, Texas and the Galveston Island Historic Pleasure
Pier in Galveston, Texas.
- Exhibit conduct in accordance with all Gaming Commission
Regulations, Federal and State laws and regulations, and Golden
Nugget and departmental policies and procedures.
- Consistently deliver positive, courteous and professional guest
service in all interactions with guests, visitors, vendors and
- Register arriving guests by completing appropriate paperwork
and obtaining proper payment information.
- Settle account balances of departing guests by accepting
payment and handling cash drawer. Investigates and resolves general
- Respond to guest inquiries concerning entertainment or
attractions and provides guests with general information to ensure
a pleasant stay in the hotel.
- Print and process routine reports and may assist in the
training of new departmental employees.
- Promote positive public/employee relations at all times
- Maintain a clean, safe, hazard-free work environment within
area of responsibility.
- Demonstrate a commitment to ensuring responsible gaming and
responsible alcohol service by discreetly notifying appropriate
management of concerns and observations.
- Ensure prompt and discrete notification to senior management
and/or the Ethics Hotline of any observation of illegal acts and/or
internal ethics violations.
- Perform other duties as assigned.
- High school diploma or GED.
- Prior high-volume customer service experience;
- One (1) year of hotel front desk experience strongly
Additional Knowledge, Skills, and Abilities:
Must have solid decision-making, organization, and interpersonal
skills. Excellent verbal communication skills are required. The
ability to thrive in a fast-paced multi-tasking, hands-on
environment. Ability to establish and maintain a positive and
professional working relationships with all individuals. Proficient
in computer systems including MS Word, Outlook and Excel. Ability
to work occasional overtime and irregular hours.
Keywords: Landry's, Lake Charles , Front Desk Agent - Pays up to $15 per hour, Other , Lake Charles, Louisiana
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