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Member Service Assistant (Lake Charles, LA)

Company: Pelican State Credit Union
Location: Lake Charles
Posted on: May 3, 2021

Job Description:

Are you "corporate cool" and looking for something more than just a career? Are you a member service superstar with a great attitude and an excellent work ethic? If so, you're in luck-we may be looking to add someone just like YOU to the Pelican State Credit Union team! At Pelican, we've been a big, happy family for over 60 years. Since opening our doors in 1956, we've become one of the largest credit unions in Louisiana. With 18 locations, over 250 employees and over 50,000 members across the country, our love for our credit union members and our communities just keeps growing and we want YOU to be part of it!

The Lake Charles Branch is looking to add a

Member Service Assistant to the Team!

This branch knows how to have fun so we are looking for someone who wants more than just an everyday job - this is a next level, supportive team that'll get your day started with sweet treats! Because this position communicates with almost every member that walks through the door, excellent communication skills, a positive attitude, and a heart for service are a must!

We rely on our Member Service Assistants to assist members when possible and/or direct them to the appropriate line for further assistance if necessary. The candidate must truly go above and beyond conventional member service. Our Member Service Assistants are the first point of contact for our members when entering the Branch and must assist them with their financial needs including, but not limited to, wire transfers, debit card disputes, gift cards, loan payoffs, address changes, account closures, ACH origination forms, backing up the Teller Line on occasion, and additional tasks and duties as necessary and assigned by the Branch Manager. Our ideal candidate has a positive, can-do attitude, is a self-starter and problem-solver with strong member service skills. They should be able to assist the Member Service Representatives and Tellers with administrative duties to ensure our members receive prompt and exceptional service. Additionally, the candidate should be comfortable in a sales environment.

All candidates who wish to be considered must have a High School Diploma or equivalent and at least 6 months of similar or related experience to include sales, member service, and administrative duties. Additionally, computer skills are a must. Candidates must also be available to work Monday through Friday from 8:00 am to 5:00 PM and Saturdays when needed.

As a full-time Pelican employee, you are eligible for tons of amazing benefits including medical, dental, vision and life insurance, paid vacation and sick leave, and a tuition reimbursement program. On top of all of this you get: 14 Paid holidays 401K with 5% company contribution and up to 5% employer match Vacation cash-ins Unlimited coffeeand so much more! With benefits like these, it's no wonder we were named one of Greater Baton Rouge Business Report's Best Places to Work in Baton Rouge for the past SEVEN years in a row!

Pelican State Credit Union is an Equal Opportunity Employer and a drug-free workplace. All locations are smoke-free facilities.

Other details

  • Pay Type Hourly

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  • Lake Charles, LA, USA

Keywords: Pelican State Credit Union, Lake Charles , Member Service Assistant (Lake Charles, LA), Other , Lake Charles, Louisiana

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