Desktop / Server Administrator

Company: World Technologies, Inc.
Location: Cameron
Posted on: February 14, 2021

Job Description:

Role: Provide technical expertise for field & store computers, printers, and other computer related peripherals. Bridge the gap between user-based systems and the networked servers, interconnectivity and monitoring systems through the guidance of the network engineers. Responsibilities:

• Provide on-site systems technical support to resolve issues related to passive and active system hardware, IP address problems, network connection problems, and network-centered configuration issues for ALL Things Remembered locations.
• Install, configure, upgrade and maintain end-users computers, printers, and other stand alone or networked devices.
• Maintain network security integrity through creation (and removal) of Domain, Email, and shared access accounts.
• Assist in the backup, restore, and offsite retention of network servers.
• Monitor, log and respond to Help Desk Voice & Email queues, and resolving issues and documenting solutions in the Service Request and Change Management tracking system based upon department policies and procedures.
• Develop and maintain automated processes and scripts to keep end-users' computers at the latest Operating System updates, Anti-virus & Anti-Spyware definitions, and application revision levels.
• Maintain accurate serial number inventories on network computer equipment.
• Evaluate software and hardware for research and development purposes.
• Participate with various server and infrastructure upgrades and configurations changes, including hardware, operating system, and email administration, monitoring and problem resolution.
• Maintain and expand industry standard and related certifications.
• Draft and maintain all documentation and drawings for area of responsibility.
• Participate in an on-call primary and secondary schedule and responds to calls based upon department policies and procedures.Qualifications:
  • 4+ years' experience in a 100+ user / multi server environment.
  • Strong organizational skills and attention to detail required, including Incident Tracking, Change Management and Project Management.
  • Microsoft and A+ Certification preferred
  • Proficiency in imaging, and deployment of operating system and applications utilizing WSUS, WDA, WSMS and other 3rd party toolsQualified candidates forward MS word resume, advise required hourly rate (on corp/corp or 1099 basis) and availability details. - provided by Dice

Keywords: World Technologies, Inc., Lake Charles , Desktop / Server Administrator, Other , Cameron, Louisiana