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Remote Payment Software Client Support Specialist I

Company: VirtualVocations
Location: Lake Charles
Posted on: September 17, 2022

Job Description:

A payment processing software development company is searching for a person to fill their position for a Remote Payment Software Client Support Specialist I.

Core Responsibilities of this position include:
Answering client software inquiries via phone, chat, and email
Identifying potential software bugs and document the steps to reproduce them
Troubleshooting and researching problems and leveraging knowledge base and technical manuals
Required Skills:

Able to maintain records daily for each customer ticket
Can own your contribution to the team
Ability to embody the culture of client success and owning the client experience

Keywords: VirtualVocations, Lake Charles , Remote Payment Software Client Support Specialist I, IT / Software / Systems , Lake Charles, Louisiana

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