Casino Beverage Shift Manager
Company: Resource Skills Services
Location: Lake Charles
Posted on: January 5, 2022
High school diploma or equivalent required.
One (1) year previous Supervisory experience in a bar, lounge, or
Working knowledge of mixology, wines and all phases of beverage
Casino beverage experience strongly preferred.
Under the supervision of the Director of Beverage and VP of Food &
Beverage, the Casino Beverage Manager will assist the Beverage team
in the overall day to day operations during the assigned shift.
Ensures guest satisfaction. Assist in the training and supervision
of the beverage servers, bar apprentices, bar porters and
bartenders. Ensure that beverage service is efficient and to
department standard. Maintain adequate inventory levels for the
Exhibit conduct in accordance with all Gaming Commission
Regulations, Federal and State laws and regulations, departmental
policies and procedures.
Consistently deliver positive, courteous and professional guest
service in all interactions with guests, visitors, vendors and
Schedule beverage department employees.
Monitor pouring techniques of bartenders and bar apprentices and
addresses any variances.
Monitor beverage servers for friendly and efficient drink
Work with Security department to ensure escalated issues are
Responsible for placing beverage orders efficiently.
Perform daily labor and payroll edits in KRONOS.
Execute month-end inventory by physically counting all beverage
Assist in maintaining standards of health, safety and
Recruit, select, train, coach, counsel, recognize and retain direct
reports who consistently. perform actions and behaviors that
reinforce excellence in business operations and guest service.
Stay abreast of current trends and practices within area of
responsibility and communicate. pertinent information to
management, peers, direct reports and employees as appropriate.
Promote positive public/employee relations at all times.
Maintain a clean, safe, hazard-free work environment within area of
Safeguard the confidential information of all employee, department
and company records.
Demonstrate a commitment to ensuring responsible gaming and
responsible alcohol service by discreetly notifying appropriate
management of concerns and observations.
Ensure prompt and discrete notification to senior management and/or
the Ethics Hotline of any observation of illegal acts and/or
internal ethics violations.
Perform other duties as assigned.
Keywords: Resource Skills Services, Lake Charles , Casino Beverage Shift Manager, Hospitality & Tourism , Lake Charles, Louisiana
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