Healthcare Coordinator
Company: Pacific Dental Services
Location: Lake Charles
Posted on: May 24, 2023
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Job Description:
Description:
Now is the time to join Rayford Modern Dentistry. You will have
opportunities to learn new skills from our team of experienced
professionals. If you're ready to take your career to the next
level and gain valuable experience, apply today!
Overview:
The primary role of the Healthcare Coordinator (HC) is to partner
with supported Dentists to help gain a financial commitment from
the patient to start the best course of treatment with urgency. Key
responsibilities include understanding and utilizing financial
options to support case acceptance, educating patients on treatment
choices, overcoming common patient objections, and proactively
keeping Dentist's schedules productive. The Healthcare Coordinator
should support each patient in a consultative and educational
manner while consistently supporting a Perfect Patient Experience
(PPE) and creating Patients for Life (PFL).
Responsibilities
Models company culture, values, standards, and best operational
practices based on the We Believe Behavioral Framework
Gain a financial commitment from the patient to start the dentistry
that the Dentist is diagnosing for their patient
Achieve proficiency in PDS system and tools, skills, and talents to
assist patients in making the best possible decision for their
unique wants and needs
Executes the HC Handoff in partnership with each clinician on every
exam patient
Subject Matter Expert on all available financial options to give
patients choices to start dentistry that fits in their budget
Professionally overcome common patient objections to starting
treatment
Obtain necessary insurance pre-authorizations for patients who need
this prior to completing treatment
Ensure the office is exemplifying the Comprehensive Care Model
within the offices as well as referrals outside the office
Active participant in daily morning huddles, monthly team meetings
and any other meetings as required
Thorough understanding of business imperatives and how the role
directly impacts metrics and results
Demonstrates stewardship of the PDS Brand making decisions
consistent with the PDS Brand framework
Becomes knowledgeable on the Mouth Body Connection and supports
clinical excellence through comprehensive patient care
Maintains an appropriate professional appearance and demeanor in
accordance with company policies; addresses others professionally
and respectfully always
Ensures Compliance with Company policies, as well as State, Federal
and other regulatory bodies
Other duties and responsibilities as assigned
Qualifications
High School Diploma or general education degree (GED)
Travel might be required between offices
Preferred
Prior course work or on-the-job training in the fields or
dentistry, insurance, or business
Knowledge/Skills/Abilities
Knowledge of office practices, technology applications and patient
insurances.
Results Oriented (Energetic self-starter; sets realistic goals;
meets commitments; persistent, prioritizes daily to achieve
results).
Patient Advocate (flexible and adaptive; empathetic; passionate;
ethical).
Process Focused Operator (data driven decision-maker; detailed;
organized and structured; comprehensive knowledge of all
operational processes; computer proficient).
Financial Acumen (understands profit drivers; utilizes metrics to
manage; builds the financial understanding of team members staff
and clinicians; understands local market drivers and
competition).
Influencer (active listener/observer of behavior; creates a win/win
need for change)
Self-motivated, reliable individual capable of working
independently as well as part of a team.
Ability to multi-task effectively without compromising the quality
of the work.
Excellent interpersonal, oral and written communication skills.
Ability to handle and maintain extreme confidentially Patient
records.
Organized, detail-oriented individual able to work in a fast-paced
environment.
Benefits
Medical, dental, and vision insurance
Paid time off
Tuition Reimbursement
401K
Paid time to volunteer in your local community
Pacific Dental Services is an Equal Opportunity Employer. We
celebrate diversity and are united in our mission to create
healthier and happier team members.
Salary Information: $15.00-$21.00 / Hourly
Keywords: Pacific Dental Services, Lake Charles , Healthcare Coordinator, Healthcare , Lake Charles, Louisiana
Click
here to apply!
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