Patient Access Rep/Medical Assistant - GI Clinic - Lake Charles - Full Time
Company: Ochsner Clinic Foundation
Location: Lake Charles
Posted on: June 20, 2022
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Job Description:
We've made a lot of progress since opening the doors in 1942,
but one thing has never changed - our commitment to serve, heal,
lead, educate, and innovate. We believe that every award earned,
every record broken and every patient helped is because of the
dedicated employees who fill our hallways. At Ochsner, whether you
work with patients every day or support those who do, you are
making a difference and that matters. Come make a difference at
Ochsner Health and discover your future today! This job performs
appointment scheduling and medical assistant functions within a
clinic setting. Provides individualized, direct patient care of
assigned patients under the supervision of a licensed healthcare
provider and assists in the implementation of the delivery of
health care services.Education Required - High school diploma or
equivalentPreferred - Completion of a Medical Assistant training
program Work ExperiencePreferred - Related experience in a clinic
or medical office settingCertificationsRequired - Basic Life
Support (BLS) from the American Heart AssociationPreferred -
Certification in Healthcare Access Manager (CHAM), Certification in
Healthcare Access Associate (CHAA), Certification as a Medical
Assistant (or other medical specialty-based certification)Knowledge
Skills and Abilities (KSAs)Must have computer skills and dexterity
required for data entry and retrieval of patient information.Must
be proficient with Windows-style applications and
keyboard.Effective verbal and written communication skills and the
ability to present information clearly and professionally to
varying levels of individuals throughout the patient care
process.Skills to effectively present information and respond to
questions from patients and customers, with proficiency.Ability to
work collaboratively with other departments.Ability to exercise
sound judgment in handling/escalating difficult situations.Job
DutiesProvide excellent customer service to all patients, guests,
and family members.Ensures all patient required forms are completed
and other paperwork/documents are gathered and accurate.Efficiently
inputs patient/guarantor demographic and financial information;
explains insurance benefits and collects co-pays, deductibles and
self-pay portions due.Performs vital signs and other screenings,
obtaining height, weight, allergy and medication history and other
assessments.Prepares patient for exam, explaining any procedures
before they are performed and answering the patients'
questions.Schedules and reschedules patient appointments by phone
or in person, including transferring patients to the appropriate
departments for scheduling and updating necessary
information.Adapts behavior to the specific patient population,
including but not limited to: respect for privacy, method of
introduction to the patient, adapting explanation of services or
procedures to be performed, requesting permissions and
communication style.Other related duties as required. The above
statements describe the general nature and level of work only. They
are not an exhaustive list of all required responsibilities,
duties, and skills. Other duties may be added, or this description
amended at any time.Remains knowledgeable on current federal, state
and local laws, accreditation standards or regulatory agency
requirements that apply to the assigned area of responsibility and
ensures compliance with all such laws, regulations and
standards.This employer maintains and complies with its Compliance
& Privacy Program and Standards of Conduct, including the immediate
reporting of any known or suspected unethical or questionable
behaviors or conduct; patient/employee safety, patient privacy,
and/or other compliance-related concerns.The employer is an Equal
Opportunity Employer. All qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, protected veteran status, or disability status.Physical and
Environmental DemandsThe physical demands described here are
representative of those that must be met by an employee to
successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.Medium Work -
Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25
pounds of force frequently, and/or greater than negligible up to 10
pounds of force constantly to move objects. (Constantly: activity
or condition exists 2/3 or more of the time) to move objects.
Physical demand requirements are in excess of those for Sedentary
Work. Even though the weight lifted may be only a negligible
amount, a job should be rated Light Work: (1) when it requires
walking or standing to a significant degree; or (2) when it
requires sitting most of the time but entails pushing and/or
pulling of arm or leg controls; and/or (3) when the job requires
working at a production rate pace entailing the constant pushing
and/or pulling of materials even though the weight of those
materials is negligible. NOTE: The constant stress and strain of
maintaining a production rate pace, especially in an industrial
setting, can be and is physically demanding of a worker even though
the amount of force exerted is negligible.Duties performed
routinely require exposure to blood, body fluid and tissue. The
incumbent works in a patient care area; works in an area where
peatients enter; workds directly with patients; and/or works with
specimends that could contain diseases. There may be an
occupational risk for exposure to all communicable diseases.Because
the incumbent works within a healthcare setting, there may be
occupational risk for exposure to hazardous medications or
hazardous waste within the environment through receipt, transport,
storage, preparation, dispensing, administration, cleaning and/or
disposal of contaminated waste. The risk level of exposure may
increase depending on the essential job duties of the role.Are you
ready to make a difference? Apply Today!Ochsner Health does not
consider an individual an applicant until they have formally
applied to the open position on this careers website.Individuals
who reside in and will work from the state of Colorado are not
eligible for remote work position. Ochsner Health endeavors to make
our site accessible to all users. If you would like to contact us
regarding the accessibility of our website, or if you need an
accommodation to complete the application process, please contact
our HR Employee Solution Center at 504-842-4748 (select option 1)
or careers@ochsner.org. This contact information is for
accommodation requests only and cannot be used to inquire about the
status of applications.EEO is the Law links in English, Spanish,
Chinese, and Arabic.Affirmative Action Policy Statement
Keywords: Ochsner Clinic Foundation, Lake Charles , Patient Access Rep/Medical Assistant - GI Clinic - Lake Charles - Full Time, Healthcare , Lake Charles, Louisiana
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