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Key Account Manager

Company: United Site Services
Location: Lake Charles
Posted on: May 12, 2024

Job Description:

About USS

You may not always notice United Site Services, but we are always there - at construction sites, industrial facilities, and live events all across America. We take pride in providing essential services like portable restrooms, hand hygiene solutions, temporary fence, trailer solutions, roll off dumpsters and more, for customers across the country. From state parks to the largest music festivals in the nation, our team is on the road and behind the scenes helping our customers create easy, safe and clean experiences for their employees or patrons. Join a company that makes a difference in communities across the country while providing for yourself and your family.


  • One-stop-shop for temporary site services, offering a full line of portable restrooms, hand hygiene solutions, temporary fence, trailer solutions and more.
  • The largest inventory of equipment in the country.
  • Coast-to-coast coverage with over 130+ locations in 27 states - and growing!
    Primary Purpose

    The Key Account Manager (KAM) manages business development activities for the company driving sales activities and acquiring new business from key accounts and customers. This position is responsible for retaining top customers and nurturing those key relationships. The Key Account Manager will understand customer needs and cross-sell additional product and service offerings that will be valuable to the customer.

    Essential Functions

    • Seek opportunities for higher-level sales assets & responsible for relationships at the highest level regionally (Regional Commercial Construction and Sector Focused)
    • Create and implement a strategy for meeting sales performance targets
    • Leverage market data and analytics to define effective value propositions
    • Work closely with Sales VP and Director of Sales to create regional/area strategy for Key Account identification
    • Coordinate with various departments within the company to ensure customer requests are handled appropriately and in a timely fashion
    • Identify key projects and opportunities in the region/area from key accounts and work with Territory Account Managers to pursue and close
    • Build the business within the region/area using a variety of sales techniques
    • Mentor and coach Territory Account Managers throughout selling process
    • Maintain a comprehensive knowledge of all USS products and services
    • Produce quotes and orders and document sales activities and leveraging business intelligence through Salesforce
    • Attend relevant industry events and conferences to build business
    • Perform other duties as assigned

      • New business development
      • Customer Relationship development
      • Ability to sell value to differentiate USS from the competition
      • Prospecting / Cold Calling / Referral generation
      • Meeting Sales Goals, Motivation for Sales, Territory Management, Presentation Skills, Performance Management, Building Relationships, Emphasizing Excellence, Negotiation, Results Driven, Sales Planning, Managing Profitability
      • Relevant industry background gained from a competitor or company in a related industry preferred
      • A proven sales professional who is used to working with targets
      • Proven track record in sales, business development, winning new business and increasing revenue through generation of leads
      • Show an understanding of the challenges facing the industry at present and illustrate a knowledge of the operational attention to detail that will be required to succeed within the industry
      • Strong PC proficiency (Microsoft Office, CRM, etc.)
      • Customer Service, Teamwork with all sales channels and operations
      • Lead Sourcing
      • Closing and Negotiating
      • Time Management and organization
      • Excellent follow-up skills (leads, issue resolution, etc.)
      • Strong written and verbal communications
      • Decision Making and Problem Solving
      • Valid Driver's License and proof of current automobile insurance
      • Champion, demonstrate and uphold our values: Easy, Safe, & Clean
        Physical Requirements

        • Sit while driving and stand while meeting with customers
        • Use hands and fingers to handle, control or feel objects tools or controls
        • Repeat the same movements
        • See details of objects that are less than a few feet away and also at greater distance
        • Speak clearly so customers can understand
        • Understand the speech of another person
        • Hear sounds and recognize the difference between them
        • Sit while answering phones or reply to emails
        • Repeat the same movements when entering data at the computer
        • See details of objects that are less than a few feet away
        • Focus on one source of sound and ignore others
        • See differences between colors, shades and brightness
          Benefits Summary

          All full-time employees working an average of 30 hours or more per week are eligible for the following benefits:
          • Holiday & Paid Time Off (pro-rated for Part-Time employees)
          • Medical/Pharmacy
          • Dental
          • Vision
          • Employer-Paid Short-Term Disability
          • Employer-Paid Long-Term Disability
          • Employer-Paid Employee Basic Life & Accidental Death and Dismemberment
          • Voluntary Employee Life & Accidental Death and Dismemberment
          • Voluntary Spousal Life
          • Voluntary Dependent Life
          • Hospital Indemnity, Accident and Critical Illness
          • Commuter/Transit Account
          • Healthcare Flexible Spending Account
          • Dependent Care Flexible Spending Account
          • Health Savings Account
          • 401(k) with employer match
          • Employer-Paid Employee Assistance Program (EAP)
          • Employee Discounts
            Salary Range

            $65,000.00/Hr. - $112,000.00/Hr. / year

            Pay Transparency Statement

            At United Site Services, our salary ranges reflect the minimum and maximum base pay for the posted position applicable to all locations across the US. Within the posted salary range, individual pay is determined by the geographic location, job related skills, experience, education, and certifications. Our total compensation package includes base pay plus a comprehensive benefits program.

            EEO Statement

            United Site Services is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation , gender identity , age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.

Keywords: United Site Services, Lake Charles , Key Account Manager, Executive , Lake Charles, Louisiana

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