Dual Rate Pit Manager - RELOCATION ASSISTANCE AVAILABLE
Company: Golden Nugget
Location: Lake Charles
Posted on: September 21, 2022
"Golden Nugget Lake Charles is a luxury casino-resort that opened
in December 2014. The property contains nearly 1,100 well-appointed
hotel rooms and suites with private balconies available. It sports
an eighteen-hole championship golf course, a private beach and
marina, and a luxurious pool complex with private cabanas, a
waterslide and lazy river. Patrons enjoy a 2000-seat entertainment
showroom, variety of meeting spaces, retail shopping from fine
jewelry to resort wear, and a number of Landry's signature
restaurants. The Golden Nugget also includes a world-class casino
with more than 70 table games, a poker room, and 1600 of the newest
slot machines. We offer an abundance of premier employment
opportunities in hotel, restaurant, finance, marketing,
entertainment, casino management and much more. If your skills and
talents are a match for our needs, we can open the door to your
next career opportunity!
Fertitta Entertainment through its various subsidiaries and
affiliate companies is a national, diversified gaming, restaurant,
hospitality, entertainment and retail organization. We own and
operate the Golden Nugget Hotels and Casinos located in Las Vegas
and Laughlin, Nevada, Atlantic City, New Jersey and Biloxi,
Mississippi. We are also one of the largest full-service restaurant
operators in the United States with over 420 locations in over 35
states and 15 countries. We operate restaurants primarily under the
names of Rainforest Cafe, Saltgrass Steakhouse, Landry's Seafood
House, Chart House, The Oceanaire Seafood Room, Bubba Gump,
Morton's - The Steakhouse, McCormick's & Schmick's and Claim Jumper
and Mastros, plus our upscale signature group of restaurants which
include Vic & Anthony's, Grotto and more. We are also engaged in
the ownership and operation of select hospitality/entertainment
businesses, which include hotels, such as the San Luis Resort, Spa
and Convention Center in Galveston, Texas, aquarium complexes, the
Kemah Boardwalk, a 40-acre amusement, entertainment and retail
complex in Kemah, Texas and the Galveston Island Historic Pleasure
Pier in Galveston, Texas."
Under the direction of the Casino Shift Manager, the incumbent is
responsible for supervising gaming operations and personnel in an
--- Exhibit conduct in accordance with all Gaming Commission
Regulations, Federal and State laws and regulations, and Golden
Nugget and departmental policies and procedures.
--- Consistently deliver positive, courteous and professional guest
service in all interactions with guests, visitors, vendors and
--- Offer the highest possible level of Customer Service resulting
in a maximum level of customer enjoyment and return play.
--- Responsible for knowing all policies & procedures of the
specific table game he/she is supervising.
--- Responsible for distribution of cards, dice and tiles to gaming
--- Train, coach, counsel, recognize floor supervisors and dealers
who consistently perform actions and behaviors that reinforce
excellence in business operations and guest service.
--- Visually inspect all casino equipment and follow procedures for
notification, repair and replacement.
--- Maintain a work environment that is safe, professional,
friendly and conducive to a high level of productivity &
performance, as well as, morale.
--- Work diligently to support the Golden Nugget's culture and team
philosophy throughout the property.
--- Act as a role model to all employees and always presents
oneself as a credit to Golden Nugget and encourages other team
members to do the same.
--- Promote positive public relations and creates an enjoyable
atmosphere for all customers.
--- Amicably resolves customer related problems in a fast paced
--- Ensure the protection of customer's rewards and credit
--- Comply with all departmental and Company Policies including
Golden Nugget's business ethics guidelines.
--- Comply with all regulatory requirements.
--- Maintain confidentiality of all Golden Nugget's trade secrets
and proprietary information including business processes, customer
lists, marketing plans and any other confidential information.
--- Create and ensures a fun-filled, entertaining and exciting
--- Maintain a clean, safe, hazard-free work environment within
area of responsibility.
--- Demonstrate a commitment to ensuring responsible gaming and
responsible alcohol service by discreetly notifying appropriate
management of concerns and observations.
--- Ensure prompt and discrete notification to senior management
and/or the Ethics Hotline of any observation of illegal acts and/or
internal ethics violations.
--- Perform other duties as assigned.
--- High School Diploma or GED; or an equivalent combination of
education and experience.
--- Bachelor's Degree preferred.
--- Minimum of two (2) years of experience as a Dual-Rate Pit
Manager required. Pit Manager
--- Seven (7) years table games experience in a large (50 or more
table games) casino strongly preferred.
--- Five (5) years at Floor Supervisor level or above is
--- Must be knowledgeable of all casino games and rules. Floor
--- Five years casino experience with a minimum of three years in a
D/R management level.
--- Must be knowledgeable of at least two primary casino games.
--- Must be able to Supervise all "non primary" games within 6
months of employment (non primary game is defined as any game other
than craps, blackjack, roulette, baccarat/mini or tiles).
--- Must possess excellent communication and customer service
skills. Must have knowledge of Golden Nugget's Gaming Policies and
Additional Knowledge, Skills, and Abilities:
Must have solid decision-making, organization, and interpersonal
skills. Excellent verbal communication skills are required. The
ability to thrive in a fast-paced multi-tasking, hands-on
environment. Ability to establish and maintain a positive and
professional working relationships with all individuals. Ability to
work occasional overtime and irregular hours.
Keywords: Golden Nugget, Lake Charles , Dual Rate Pit Manager - RELOCATION ASSISTANCE AVAILABLE, Executive , Lake Charles, Louisiana
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