Telecommtue Customer Experience Manager

Company: VirtualVocations
Location: Lake Charles
Posted on: September 14, 2022

Job Description:

A software company has a current position open for a Telecommtue Customer Experience Manager.

Core Responsibilities Include:
Conducting outreach and train customers to promote product adoption
Identifying areas requiring improvement in our app and processes
Planning and executing on customer events, including our training workshops and webinars
Applicants must meet the following qualifications:

Minimum of 3 years of strategic relationship management, or customer service experience
Proficiency with Salesforce.com, Groove and/or similar automated outreach tools
Interest in managing retention and upsell conversations with customers
Interest in organizing and executing on in-person customer events and workshops

Keywords: VirtualVocations, Lake Charles , Telecommtue Customer Experience Manager, Executive , Lake Charles, Louisiana

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