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Night Club General Manager

Company: Resource Skills Services
Location: Lake Charles
Posted on: November 19, 2021

Job Description:

EDUCATION and/or EXPERIENCE:

High school diploma or equivalent required.

One (1) year previous Supervisory experience in a bar, lounge, or restaurant preferred.

Working knowledge of mixology, wines and all phases of beverage administration required.

Nightclub experience strongly preferred

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

At least 3+ years high volume, senior level nightclub management experience.

Extensive knowledge of nightclub operations.

Advanced knowledge of customer behavior and ability to create marketing plans to drive business.

Strong guest service, interpersonal, organizational, analytical, problem-solving and leadership skills.

Experience with effective decision-making, staff development, statistical reporting and cost-benefit analysis.

Present a professional appearance.

21 years of age or older.

Ability to work flexible schedules, including nights, weekends and holidays is required.

Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable experience.

Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals.

Excellent interpersonal, organizational and communication skills.

Display strong work ethic and team work.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Exhibit conduct in accordance with all Gaming Commission Regulations, Federal and State laws and regulations and departmental policies and procedures.

Consistently deliver positive, courteous and professional guest service in all interactions with guests, visitors, vendors and fellow employees.

Work with Security department to ensure escalated issues are handled professionally.

Create and implement a marketing plan for the venue that is designed to drive clientele, to include weekly theme nights and holiday events.

Place orders in the Purchasing system, keeping in mind inventory costs and life of product.

Execute twice monthly inventories, and monitor variances.

Understand and manage staffing and labor

Assist in maintaining standards of health, safety and sanitation.

Recruit, select, train, coach, counsel, recognize and retain direct reports who consistently. perform actions and behaviors that reinforce excellence in business operations and guest service.

Stay abreast of current trends and practices within area of responsibility and communicate. pertinent information to management, peers, direct reports and employees as appropriate.

Promote positive public/employee relations at all times.

Maintain a clean, safe, hazard-free work environment within area of responsibility.

Safeguard the confidential information of all employee, department and company records.

Ensure prompt and discrete notification to senior management and/or the Ethics Hotline of any observation of illegal acts and/or internal ethics violations.

Perform other duties as assigned.

SUPERVISORY RESPONSIBILITIES:

The position will directly or indirectly supervise the following positions:
Bartenders
Cocktail Servers
Bar backs
Sous Chef
Cooks
Hosts

Keywords: Resource Skills Services, Lake Charles , Night Club General Manager, Executive , Lake Charles, Louisiana

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