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Director Of IT

Company: Landry's, Inc.
Location: Lake Charles
Posted on: April 10, 2021

Job Description:

Job Description Golden Nugget Lake Charles is a luxury casino-resort that opened in December 2014. The property contains nearly 1,100 well-appointed hotel rooms and suites with private balconies available. It sports an eighteen-hole championship golf course, a private beach and marina, and a luxurious pool complex with private cabanas, a waterslide and lazy river. Patrons enjoy a 2000-seat entertainment showroom, variety of meeting spaces, retail shopping from fine jewelry to resort wear, and a number of Landry's signature restaurants. The Golden Nugget also includes a world-class casino with more than 70 table games, a poker room, and 1600 of the newest slot machines. We offer an abundance of premier employment opportunities in hotel, restaurant, finance, marketing, entertainment, casino management and much more. If your skills and talents are a match for our needs, we can open the door to your next career opportunity!

Fertitta Entertainment through its various subsidiaries and affiliate companies is a national, diversified gaming, restaurant, hospitality, entertainment and retail organization. We own and operate the Golden Nugget Hotels and Casinos located in Las Vegas and Laughlin, Nevada, Atlantic City, New Jersey and Biloxi, Mississippi. We are also one of the largest full-service restaurant operators in the United States with over 420 locations in over 35 states and 15 countries. We operate restaurants primarily under the names of Rainforest Cafe, Saltgrass Steakhouse, Landry's Seafood House, Chart House, The Oceanaire Seafood Room, Bubba Gump, Morton's - The Steakhouse, McCormick's & Schmick's and Claim Jumper and Mastros, plus our upscale signature group of restaurants which include Vic & Anthony's, Grotto and more. We are also engaged in the ownership and operation of select hospitality/entertainment businesses, which include hotels, such as the San Luis Resort, Spa and Convention Center in Galveston, Texas, aquarium complexes, the Kemah Boardwalk, a 40-acre amusement, entertainment and retail complex in Kemah, Texas and the Galveston Island Historic Pleasure Pier in Galveston, Texas.

SUMMARY:

The Director of IT is responsible for establishing the casino technology plan, managing technology resources to meet operational goals, staff scheduling, budget/P&L/capex performance, creating operational policies and procedures, providing leadership and support for the casino technology platforms including applications, networks, storage, infrastructure, security, and communications. This position must also exhibit exceptional professional and personalized guest service that embodies the company's brand standard and core values.


ESSENTIAL DUTIES AND RESPONSIBILITIES :

--

  • Create repeatable support processes and procedures to ensure that business-critical applications and infrastructure are always available and secure
  • Develop staff capabilities thru training opportunities
  • Present ideas to senior management that will help advance business strategies
  • Partner with management to establish and maintain service level agreements
  • Ensure that all operating procedures are being performed per approved standards
  • Manage the monthly IT P&L process
  • Build the annual IT budget/capex plans in support of business and enterprise IT strategies
  • Identify and implement statutorily required programs, controls, policies, and procedures to ensure regulatory compliance
  • Collaborate with management and enterprise IT to improve operations and support
  • Provide project management support to ensure technology solutions are delivered on time/target/budget
  • Recommend new technologies that advance enterprise IT strategies
  • Maintain knowledge of current trends and technologies in the industry and recommend solutions that will promote business strategies
    • Performs any other duties as assigned

      SUPERVISORY RESPONSIBILITIES:
      • Manage a staff of technical and application specialists who are responsible for the day-to-day operation, maintenance, and performance of all technical systems and applications

        QUALIFICATIONS :
        To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
        --
        • Knowledge of computer system installation, troubleshooting, problem determination, and operations techniques
        • Advanced knowledge of policy/procedure methodologies, and development in a regulated environment
        • Excellent customer service and communication skills (both verbal and written)
        • Must be well organized and detail oriented and be able to perform many tasks at one time
        • Must provide hands on technical support as needed
        • Available to work in a 24 hour, 7 day a week environment
          • Excellent written, oral, and interpersonal communication skills
          • Proven analytical and creative problem-solving abilities
          • Able to prioritize and execute tasks in a high-pressure environment
          • Strong customer service orientation
          • Ability to work in a team-oriented, collaborative environment
          • Excellent organization skills


            EDUCATION and/or EXPERIENCE :

            --
            • Requires a Bachelor's degree in computer science or related field, at least 7 years of experience in Information Technology, Gaming and Hospitality, infrastructure support, similar roles or any combination of education and experience, which would provide an equivalent background with demonstrated technical, management, and business experience. Supervisory experience required. Operations experience desirable
            • Casino and hospitality industry experience preferred, but not required
            • Minimum age requirement is 21


              Licensing Requirement : Must have or be able to obtain a Casino Employee Registration from the Division of Gaming Enforcement.

              --

Keywords: Landry's, Inc., Lake Charles , Director Of IT, Executive , Lake Charles, Louisiana

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