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Night Auditor/Front Desk Clerk

Company: Doubletree by Hilton - Sulpher
Location: Sulphur
Posted on: November 24, 2022

Job Description:

*Night Auditor job summary: *

Our hotel franchise needs a Night Auditor to join our team immediately. We're looking for an ambitious, hardworking professional who loves to crunch numbers in between responding to guests' needs. The Auditor will be responsible for all end of day accounting functions. The ideal applicant should be capable of working autonomously with no one to assist him or her with basic functions, such as checking guests in and out, reconciling accounts, communicating with housekeeping and taking initiative for necessary tasks. A flexible schedule and a willingness to work overtime when necessary are essential.

*Night Auditor responsibilities: *

Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stay

Audit and balance reports from the day shifts

Schedule guest wake-up calls and reservations for the following day

Verify that all EOD work has been performed by other departments

Respond to guest inquiries, concerns and complaints as needed

Answer phones and place reservations

Run EOD computer functions so they are complete by the end of the shift

Prepare guest bills for next-day checkouts and process reservation cards

Balance cash drawers and record receipts

Facilitate the deposit of guests' valuables in hotel safe.

*Night Auditor skills: *

High school diploma/GED required

2+ years' experience in customer service or hospitality

Excellent communication and math skills

Ability to learn computer functions and other on-the-job skills

Exceptional customer service skills

Job Type: Full-time

Pay: $12.00 - $13.00 per hour

* Night shift

Work Location: One location%58047475%

Keywords: Doubletree by Hilton - Sulpher, Lake Charles , Night Auditor/Front Desk Clerk, Accounting, Auditing , Sulphur, Louisiana

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