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Night Auditor

Company: Landry's
Location: Lake Charles
Posted on: January 7, 2022

Job Description:

Job Description "Golden Nugget Lake Charles is a luxury casino-resort that opened in December 2014. The property contains nearly 1,100 well-appointed hotel rooms and suites with private balconies available. It sports an eighteen-hole championship golf course, a private beach and marina, and a luxurious pool complex with private cabanas, a waterslide and lazy river. Patrons enjoy a 2000-seat entertainment showroom, variety of meeting spaces, retail shopping from fine jewelry to resort wear, and a number of Landry's signature restaurants. The Golden Nugget also includes a world-class casino with more than 70 table games, a poker room, and 1600 of the newest slot machines. We offer an abundance of premier employment opportunities in hotel, restaurant, finance, marketing, entertainment, casino management and much more. If your skills and talents are a match for our needs, we can open the door to your next career opportunity! Fertitta Entertainment through its various subsidiaries and affiliate companies is a national, diversified gaming, restaurant, hospitality, entertainment and retail organization. We own and operate the Golden Nugget Hotels and Casinos located in Las Vegas and Laughlin, Nevada, Atlantic City, New Jersey and Biloxi, Mississippi. We are also one of the largest full-service restaurant operators in the United States with over 420 locations in over 35 states and 15 countries. We operate restaurants primarily under the names of Rainforest Cafe, Saltgrass Steakhouse, Landry's Seafood House, Chart House, The Oceanaire Seafood Room, Bubba Gump, Morton's - The Steakhouse, McCormick's & Schmick's and Claim Jumper and Mastros, plus our upscale signature group of restaurants which include Vic & Anthony's, Grotto and more. We are also engaged in the ownership and operation of select hospitality/entertainment businesses, which include hotels, such as the San Luis Resort, Spa and Convention Center in Galveston, Texas, aquarium complexes, the Kemah Boardwalk, a 40-acre amusement, entertainment and retail complex in Kemah, Texas and the Galveston Island Historic Pleasure Pier in Galveston, Texas." Essential Duties/Responsibilities: Under the direction of the Director of Hotel Operations, the incumbent is responsible for Responsible for reconciling hotel paperwork, posting to guest accounts, closing the day, greeting all guests in a pleasant, courteous and enthusiastic manner while registering guest information and settling guest accounts for the Hotel. * Exhibit conduct in accordance with all Gaming Commission Regulations, Federal and State laws and regulations, and Golden Nugget and departmental policies and procedures. * Consistently deliver positive, courteous and professional guest service in all interactions with guests, visitors, vendors and fellow employees. * Register arriving guests by completing appropriate paperwork and obtaining proper payment information. * Settle account balances of departing guests by accepting payment and handling cash drawer. Investigates and resolves general billing discrepancies. * Respond to guest inquiries concerning entertainment or attractions and provides guests with general information to ensure a pleasant stay in the hotel. * Print and processes routine reports and may assist in the training of new departmental employees. * Run proper reports and ensure the accuracy of all room rates, guest accounts, and transactions are complete and balanced. * Correct errors, adjustments, postings to ensure that all hotel revenue balances. * Balancing out each cashiers paperwork to ensure that all cashier accounts balance with the house account. * Ensure that all manual postings are posted to the correct revenue centers for balancing. * Post Room charges with applicable taxes and Roll date to the next casino date. * Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations. * Ensure prompt and discrete notification to senior management and/or the Ethics Hotline of any observation of illegal acts and/or internal ethics violations. * Perform other duties as assigned. Requirements: * High school diploma required. * Prior high-volume customer service experience or an equivalent combination of education and experience. * One (1) or more years of hotel casino resort experience is required. * One (1) or more years of revenue auditing is preferred. * Must have basic skills in Microsoft Office including Word, Excel and Outlook Additional Knowledge, Skills, and Abilities: Must have solid decision-making, organization, and interpersonal skills. Excellent verbal communication skills are required. The ability to thrive in a fast-paced multi-tasking, hands-on environment. Ability to establish and maintain a positive and professional working relationships with all individuals. Ability to work occasional overtime and irregular hours

Keywords: Landry's, Lake Charles , Night Auditor, Accounting, Auditing , Lake Charles, Louisiana

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